Working Student - IT Support (20h/week)

Bragi was founded in 2013 and launched the world's first Truly Wireless Earphones in 2015 (yes, a whole 12 months before the Airpods...) Since then, we have evolved from a promising startup to a market-moving creator of innovative technology, opening the new category of Truly Wireless Earphones. Bragi transformed into a software enabler for consumer brands, focusing on scaling its technology after investing more than $90 million in software and AI. Now we are a leader in the AI headphone space, known for our smart devices that integrate seamlessly into users' lives. With a focus on innovation and user experience, we are driving the evolution of wearable technology. **Working Student - IT Support (20h/week)** **This role is based in Munich with on-site responsibilities, remote working is Not possible** ## Tasks * Support the IT Administrator in expanding, managing, maintaining, monitoring, and documenting Bragi’s global IT infrastructure * Maintain accurate hardware and equipment inventory records, including lifecycle documentation and asset tagging * Contribute to technical documentation and audits; help develop and update IT policies, procedures, and standards * Coordinate hardware logistics, including shipment preparation, tracking, and receiving * Assist with mission-critical services and servers, including basic maintenance, patching, and deployment support for updates and enhancements * Provide timely IT support and troubleshooting for employees across endpoints, applications, and connectivity * Help ensure the technical and physical security of network-attached hardware in line with established security policies and standards * Offer backup support for network components, including routers, firewalls, switches, controllers, and wireless access points ## Requirements * Studying in Computer Science, Information Technology, or a related field in Munich * Experience with diverse operating systems (Windows Client/Server, Linux—Ubuntu/Debian, Arch Linux—and macOS) and common network clients, plus familiarity with virtualized server environments * Familiarity or hands-on exposure to Docker, Git, Python, and shell scripting is advantageous * Strong organizational skills with the ability to prioritize, handle multiple tasks, and deliver within constraints * Availability for at least 6 months; part-time commitment of 20 hours per week (ideally available in the mornings) ## Benefits * The opportunity to help define and scale IT operations in a high-growth AI technology company * Modern infrastructure and tools to support a seamless on-site work experience * A collaborative and international team focused on innovation and user experience * Flexible Learning & Development opportunities to support your professional growth * Breakfast, lunch (Tuesday–Thursday), fresh fruits, and coffee in the office